Customer-Service
Payment & Billing
1. Paypal
PayPal is a leading e-payment service provider in the world, its accounts has more than 71600 thousands.Udpay can be used in 56 markets by 7 types currency (Canadian dollar,EURO,Pound,U.S. dollar,Japanese yen,Austalian dollar, HongKong dollar). (Web site:http://www.paypal.com)
2.WESTERN UNION, MONEY GRAM, and BANK TRANSFER
If you would like to use payment methods of Western Union, MoneyGram, and Bank Transfer, please contact our customer service for more information.
Payment via Western Union is encouraged as it is convenient and fast. You may simply click www.westernunion.com to finish the whole process online. You can also use credit card to do transfer with Western Union.
Shipping & Delivery
Free shipping on orders over $600
Most orders are shipped out within 1 business day. However, there are times the shipment of your order might be delayed. We do our best to keep you updated on the status. Once your order has been shipped, your package should be delivered within 3-7 business days using our standard shipping method.
Returns & Replacements
If you are ever not completely satisfied with your purchase, we will quickly replace it, or you may return it for a refund. You have 30 days from the date of purchase to return the item for a refund or replacement.
Ordering
1): Visit we website www.21tcsohp.com inside product pictures.
2): Write down the you like product ID , quantity , size and Email to us. ( Reply immediately )
3): We offer you the price and then you make order confirmation to us.
4): We tell you payment information for payment transfer.
5): Write down you name, nation, city, address, zip and tel(for deliver)
6): After confirm you payment, we within 12 hours deliver you shoes and the package follows numeral.
7): Deliver by air: UPS ( www.ups.com ), EMS ( www.ems.com.cn ), DHL ( www.dhi.com.hk ), TNT ( www.tnt.com ), FEDEX ( www.fedex.com.cn ), SODEXI ( www.sodexi.fr ). you use follow numeral can know the package of everyday take a trip the news. general 4-6 days attain you.
